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Policies

PAYMENT METHODS
Allesandra Designs accepts VISA and Mastercard and PayPal.

SHIPPING AND DELIVERY
Allesandra Designs ships all purchases via UPS Ground or USPS.

Please call or email us to inquire about your specific style, size and color request. Although we have many pieces in inventory, as each piece is an original, it is not possible to have every style in every size and color available.

Most in-stock items are shipped within 48 hours.

RETURN AND EXCHANGE POLICY
Handloomed Original Knitwear – All Return and Exchange Authorization requests must be arranged and approved directly by Allesandra Designs and must be made within 3 days of delivery. Please send an email to info@allesandradesigns.com with your request.

Allesandra Designs cannot accept return or exchange on any items that have been worn, soiled, washed or have had the tags removed.  Customer is responsible for shipping the returned item to Allesandra Designs.

QUALITY CONTROL
Allesandra Designs performs careful inspection of all items during and after production. We also re-inspect every piece prior to shipping. In the unlikely situation that your garment has a manufacturing defect, please contact Allesandra Designs immediately.

Contact Us
Phone: 425.894.9601
Email:info@allesandradesigns.com