POLICIES


PAYMENT METHODS

Allesandra Designs accepts VISA and Mastercard (for telephone purchases) and PayPal payments.


 

SHIPPING AND DELIVERY

Allesandra Designs ships all purchases via UPS Ground or USPS. Next day or 2 day delivery is available for an additional charge at special request only. Accessory purchases are shipped USPS for a low flat fee. All deliveries require a delivery confirmation.

Most in-stock items are shipped within 48 hours and will arrive in 4 - 6 business days.

A shipping confirmation is emailed to you as soon as your order is shipped with a tracking number for your convenience.


 

RETURN OR EXCHANGE POLICY


All Return and Exchange Authorization requests must be arranged and approved directly by Allesandra Designs, LLC and must be made within 5 days from delivery. Please send an email to info@allesandradesigns.com with your original order number, your name, address, phone number and reason for return.

 

  1. Allesandra Designs cannot accept return on any items that have been worn, soiled, washed or have had their tags removed.
  2. Items must be in their original packaging.
  3. Customer is responsible for shipping the returned item to Allesandra Designs.


 

QUALITY CONTROL

Allesandra Designs performs careful inspection of all items during and after production. We also re-inspect every piece prior to shipping. In the unlikely situation that your garment has any manufacturing defect, please contact Allesandra Designs immediately for an exchange. Defects must be reported within 5 days from delivery. If a defect is reported, shipping fees will not be charged for the replacement.


Contact Us

Phone: 425.802.9172
Email:info@allesandradesigns.com